Mallard Cottage



Conditions of Hire

Check in/out - Our bookings usually start on a Saturday, arrival time is 3:30pm, with departure by 10am on the final day. We can often be flexible so please ask.

Confirmation of Booking - For bookings within six weeks, full payment is required otherwise a £100 deposit is required, with the balance due six weeks prior to your holiday. On receipt of full payment we send out directions with key collection details.

We reserve the right to cancel a booking if full payment is not made by the due date.

Cancellation by you or us - We advise you to take out holiday cancellation insurance as we cannot refund any monies past the 6 week deadline. We also reserve the right to retain your deposit.

If the property is unavailable due to events beyond our control (e.g. storm damage) we will advise you of the problem as soon as we can and fully refund your money - we cannot accept responsibility for any further claims, although we will endeavour to help you find alternative accommodation.

Care of property - You are expected to take all reasonable care of the property. Please ensure that all equipment, utensils and the property are left clean and tidy at the end of your stay and report any breakages or defects.

You may be liable for any damage caused to the property during your rental which falls outside reasonable "wear and tear". If there is a problem please contact Rosemary our housekeeper during your holiday so that we can try to resolve it.

Smoking - Smoking is not permitted in our properties.

Pets - Pets must be kept under control at all times and you are expected to remove all traces (inside and outside) of your pets visit. Pets are not allowed in the bedrooms or on the sofa/chairs.

For prices, please click here.

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